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Accessibility statement

Last updated 12 October 2026

We want everyone who looks after children across more than one home to be able to use Two Front Doors, including people who use a screen reader, larger text, a keyboard or other assistive technology. This statement covers this website, twofrontdoors.com, and the web app at app.twofrontdoors.com. The iPhone and Android apps are built from the same screens as the web app.

1. The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across twofrontdoors.com and app.twofrontdoors.com.

2. What we have done

  • Colour and contrast. Our colours were checked for contrast in light and dark mode against the 4.5:1 ratio that level AA asks for text. Text on the calendar’s coloured days and event colours is checked by automated tests.
  • Not colour alone. Colour is never the only way something is shown: pending changes, errors, private and family events each also have a word, an icon or a shape.
  • Screen readers. Buttons and controls have names a screen reader can read out, error messages are announced when they appear, and each day in the calendar is read out in words, with its date, how many events it has and who has the children.
  • Larger text. The app follows your device’s text size. At the largest sizes the month view switches to a list, so nothing is cut off.
  • Touch targets. We checked the app’s buttons and controls against a minimum touch area of 44 points, and made the smaller ones bigger.
  • Reduced motion. If your device is set to reduce motion, this website turns its transitions off and the app’s sliding panels open without sliding.
  • This website. Every page has a “Skip to main content” link and a clear outline around whatever has keyboard focus. The pages are built from plain HTML, with headings in order.

3. What we know isn’t right yet

  • We haven’t yet had an independent accessibility audit, so there may be problems we haven’t found.
  • We haven’t finished testing the iPhone and Android apps on real devices with the largest text size, a screen reader (VoiceOver and TalkBack) and a keyboard.
  • On the month calendar, the day numbers and the “+2” style counts grow less than other text at the largest sizes, so they fit inside their circles. Each day’s full details are still read out by screen readers, and the list view shows them in full.
  • Some downloads, such as PDF leaflets and planners, may not work well with a screen reader. If you need one in another format, email us.
  • Some pages that open from the app are run by other companies, such as Google’s sign-in and consent screens, the web checkout and the app stores. We can’t change how accessible those are, but we can help if they cause you a problem.

4. Tell us about a problem

If something on this website or in the app is hard to use, or you need information in a different format, email hello@twofrontdoors.com with “Accessibility” in the subject. It helps if you tell us the page or screen, what you were trying to do, and the device and any assistive technology you use. A person reads every email, and we aim to reply within 5 working days.

5. About this statement

This statement is based on our own checks of the website and the app. We review it when we make a significant change, and at least once a year.